ABOUT US

Hi-Tech Engineering (S) Pte Ltd., Builds a Successful of Eight years in Air Conditioning and Mechanical Ventilation sector. We initially started our firm with four important key people, and then now with continual improvement currently we have twenty persons as a successful and hard-working team. In the Eight year of Business operation, we have developed many significant relationships that helped to establish it as a Promising contractor in the areas of commercial, industrial, and residential projects. These key relationships were built on trust and longevity, paving the way for Hi-Tech Engineering (S) Pte Ltd.’s future growth. Our commitment to excellence in engineering and ability to build long-term client relationships has led the firm to a history of success.

OUR MISSION

The mission of Hi-Tech Engineering (S) Pte Ltd., is to provide engineering and technical solutions on Air Conditioning and Mechanical Ventilation System field that are responsive to our client’s needs in an innovative, cost effective, professional, quality service manner.  We will accomplish this by utilizing our common values and in achieving our business objective of having you as a satisfied client.



OUR TRUSTWORTHY MOTTO
Trust We believe everyone embracing the values of the firm will do what is best for the client, each other, and the business
Mutual Respect We treat everyone with dignity and courtesy. 
Teamwork We recognize the potential for teams to produce superior results over what team members could achieve as individuals.
Sense of Urgency We recognize time as a competitive advantage. 
Continuous Improvement recognize everything we do as a process that can be improved further.
Commitment We deliver what we promise to each other and to our clients
Client Satisfaction We delight our clients by exceeding their expectations.
OUR QUALITY POLICY

Our Quality Policy is defined and strongly driven by the following management principles and behaviors:

Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well.
Achieve our commitments for quality, cost, and schedule.
Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management.
Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys.
Develop staff competencies, creativity, empowerment and accountability.


OUR QUALITY OBJECTIVES

Our objectives set should be compatible with the Quality Policy, meaning that if a policy states that all products should be red then the objective is to achieve redness in all products. Our Main Objectives are

Production Based Objectives Reduction in rework, Reduction of scrap, improving on time completion.
Process Based Objectives Ensuring services performed are as per our plan, ensuring training is performed to Plan and Work, Dealing with complaints within a certain time. 
Customers related Continual improvement in customer satisfaction rating, customer satisfaction feedback, Closure of actions from audits within a certain time.